Returns are subject to a 15% restocking fee, to be paid by customer returning items sold. Do not return items without contacting MC&E, Inc. / ElectionSource first. Customer will be held responsible for payment of all shipping and handling charges applied to order. Returns must be shipped prepaid, NO COD'S. If a credit card was given and order was charged to that credit card, then items are returned, customer is responsible for credit card refund fee of $24.99. Cancellations made before items have shipped are subject to a 3.5% processing fee. This amount is determined by the total amount of items ordered. Order cancellation will only be accepted if received before shipment occurs. Once shipment occurs, the return policy is in effect. If shipment is simply refused by customer, the return policy is still in effect.